100% Drug-Free. Clinically Proven Ingredients. Thicker, Fuller Looking Hair.

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Returns & Refund Policy

Returns and Refund Policy

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Damages:

If your order arrives damaged or incomplete, just contact us and we will reship a new order within 24 hours free of charge.  

Returns: 
We do not accept any Biotopic returns. 
Please do not send your purchase back to the manufacturer.
 

Refunds:
Refunds will NOT be given based on individual results as results may vary from person to person.

If you are unsatisfied with your purchase, please contact support@biotopic.com

Refunds or reshipments of any packages due to the following circumstances are not a responsibility of Biotopic. 

-Held or returned shipments due to incorrect address or undeliverable. 
-Shipments lost at any point in the parcel process. 
-Shipments stolen at any point in the parcel process.

For shipments that are "returned to sender" or otherwise marked as generally undeliverable by the mail carrier, Biotopic will offer a one time replacement. Please contact support@biotopic.com with your order number and tracking information.